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Operations Fundamentals
Welcome
Welcome to Operations Fundamentals (2:40)
A New Mindset (4:17)
Commit To The Process (3:22)
Self Assessment Survey
Align The Vision
Introduction to the Vision Exercise (3:52)
Vision Exercise (3:34)
Vision Worksheet
Identifying Breakdowns
Introduction to Identifying Breakdowns (3:02)
Identifying Breakdowns (3:32)
S.W.O.T. Analysis (6:22)
S.W.O.T. Analysis Worksheet
Pain Points Worksheet
Fixing Breakdowns Systematically
Introduction to Fixing Breakdowns Systematically (5:46)
Fixing Breakdowns Systematically (2:03)
Flow Chart Exercise (3:46)
Flow Chart Worksheet
Organizational Structuring
Introduction to Organizational Structuring (4:16)
Defining Departments (1:59)
Hierarchy Structure (3:12)
Organizational Charts (6:48)
Org Chart Exercise, Department Description & Hierarchy Worksheets
Strategic Growth
Introduction to Strategic Growth (3:56)
Innovation Process (5:51)
Marketing Operations (6:34)
Sales Operations (7:58)
Marketing, Sales & Innovation - Worksheets/Templates
Culture
Introduction to Culture (2:29)
Culture (4:07)
Employee Structuring (6:01)
Culture Worksheet
Standard Operating Procedures
Introduction to Standard Operating Procedures (2:35)
Standard Operating Procedures (2:43)
Standard Operating Procedures Template
Exit Plan
Exit Plan Introduction (3:41)
Exit Plan (7:09)
Exit Plan Worksheet
Course Conclusion
Congratulations & Next Steps (3:37)
Final Self Assessment Survey
Flow Chart Exercise
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